For order status or general inquires please contact us at:
Pier 39, P214/B1, San Francisco, CA 94113 (View in Google Maps)
The Alcatraz Gift Shop is located on the second floor of the complex, across from The Crab House. (see Pier 39 map below)
Monday - Friday, 10:00 am - 5:00 pm PST
Please ask for Cindy or Jackie when calling.
For after hours and weekends please call (415) 249-4671.